Privacy Policy

Effective Date:

02/06/2025

1. Introduction

Welcome to Super City Removals ("we," "our," "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website:

https://www.supercityremovals.co.nz

(the "Site").

2. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and address.Service Information: Details you provide when requesting a quote or our services.Technical Information: IP address, browser type, device type, operating system, and pages visited on our Site.

3. How We Collect Information

We collect personal information in the following ways:

Direct Interactions: When you fill out our quote request forms, contact forms, or communicate with us via phone or email.Automated Technologies: Cookies and similar tracking tools used while you navigate the Site.

4. Use of Your Information

Your personal information is used to:

Provide Services: Manage and fulfill your moving, packing, and storage service requests.Communicate: Respond to enquiries, confirm bookings, and provide customer support.Improve Our Site: Analyze usage to enhance site performance and user experience.Legal Compliance: Meet legal, insurance, and regulatory requirements.

5. Disclosure of Your Information

We may share your information with:

Trusted Service Providers: For services like secure storage, packaging supply, and insurance guidance, under confidentiality obligations.Legal Authorities: If required to comply with the law or protect our rights and operations.

6. International Transfers

Your information may be processed or stored in countries outside of New Zealand. We ensure these transfers comply with applicable data protection regulations.

7. Data Security

We take reasonable precautions to secure your personal data against unauthorized access, use, or disclosure. However, no method of electronic transmission is completely secure.

8. Your Rights

You have the right to:

Access: Request a copy of the personal information we hold about you.Correct: Ask us to correct any inaccurate or incomplete information.Delete: Request deletion of your personal data, subject to legal retention requirements.

To exercise these rights, contact us at

[email protected]

9. Cookies

We use cookies to enhance your experience on our Site. You can manage or disable cookies through your browser settings.

10. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

For any questions about this Privacy Policy or how your information is handled, please contact us:

Email:

[email protected]

Phone:

+64 21 237 1898

Address:

Clyside Avenue, Half Moon Bay, Auckland 2012, New Zealand